Frequently asked questions
Answers, before you ask.
The questions that decide whether you file: what a notice must contain, what it costs, how long it takes, and what happens when a host ignores it. Deeper detail lives in eight category pages and the knowledge base.
6
Statutory notice elements
4
Delivery channels per case
25
URLs per case
48h
Standard dispatch
Start here
The six questions we get most
Short versions, with links to the long ones.
A notice sent under 17 U.S.C. §512(c)(3) asking a hosting provider, platform, registrar or search engine to remove or de-list material that infringes your copyright. A valid notice carries six statutory elements: your signature, identification of the copyrighted work, identification of the infringing material, your contact information, a good-faith statement, and the accuracy statement made under penalty of perjury. The full mechanics are in our knowledge base. What is a DMCA takedown? →
Standard cases are dispatched within 24-48 hours. From delivery, complete notices usually land within days: most platforms act inside 3-7 days, and offshore or unresponsive hosts take longer because we escalate upstream to their providers and registrars. Every step is timestamped in your case log so you can see exactly where a case stands. How long a DMCA takedown takes →
Managed cases are flat-fee: $49 Quick Send (notice drafted and sent, 1–9 URLs on one site), $99 Standard 10–25 (full managed case, all four delivery channels), $199 Urgent 26–50 (priority queue). Every case covers one original asset against one site. Volume discounts apply automatically: 10% off at 10 paid notices, 17% at 25+. Monitoring runs $5 / $10 / $15 per month by tier and includes monthly takedown credits. Pricing FAQ →
Removal decisions rest with the hosts and platforms involved, so honest providers don't promise outcome numbers. What we commit to: notices drafted to the §512(c)(3) requirements by an experienced team, delivery to every applicable channel, persistent follow-up escalation, and a timestamped case log you can audit. General FAQ →
Yes. The DMCA is US law, but most major platforms and hosting providers worldwide honor DMCA-style takedown requests, and in the EU the Digital Services Act obliges every hosting provider to run a notice-and-action mechanism. We work with international copyright procedures when a US-style notice isn't the right instrument. Does the DMCA work internationally? →
A provider that ignores a properly formatted notice risks losing its DMCA safe-harbor protection, which is leverage we use. We escalate non-responsive cases up the chain: hosting provider, upstream provider, domain registrar, and search de-listing, in that order. Escalation is part of the managed case, not an extra fee. Takedowns FAQ →
Go deeper
Every subject gets its own page
Still not answered? Ask a human.
Support is answered by the people who work the cases. Describe your situation and you'll get a specific answer, not a form letter.